TERMS AND CONDITIONS OF SALE and DELIVERY

TERMS AND CONDITIONS OF SALE and DELIVERY

Dear Customer,

We inform you that the general conditions of sale, set out below, indicate, in compliance with current consumer protection regulations, the conditions and methods with which to proceed with the online purchase on the ARTIGIANI DEI SAPORI SRL website, hereinafter referred to as Seller, of the products of your interest in a safe, easy and convenient way. We therefore invite you to read and accept them in order to proceed with the purchase.


I. SUBJECT


These general conditions of sale govern the sale of products marketed by the Vendor to consumer users and users who act for purposes inherent to the business activity.

These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid in all respects as acceptance pursuant to art. 1341 of the civil code.

The company reserves the right to modify these general conditions of sale at any time by posting them on the site.

Any contractual or extra-contractual liability of the company for direct or indirect damages to persons and/or things caused by the non-acceptance, even partial, of an order is excluded.


II. PURCHASE METHOD


The purchase of the products takes place through access to the site and the relative registration. For each of the products, a description containing the main characteristics of the same is available on the website. All purchase support information is to be understood as simple generic information material.


It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in colour, size, accessory products shown in the figure.

Correct receipt of the order is confirmed by the Seller with an automatic reply via e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will contain an "order number", to be used in the event of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.


In case of non-acceptance of the order, the seller guarantees timely communication to the customer.


TERMS OF DELIVERY

All orders for which payment is completed by 2.00 pm on a working day are shipped within the next 24-72 hours and delivered on working days only (therefore excluding Saturdays, Sundays and public holidays).

The shipping time for Calabria, Basilicata, Sicily, Sardinia and smaller islands, or peripheral areas is approximately 48/72 hours.

Actual delivery date may vary by location.

Shipping will not be possible for orders with an address located in disadvantaged areas.

L'angolo d'oro will deliver the ordered products to the address you have indicated.

All delivery times shown are estimates based solely on item availability, normal order processing and delivery times.


III. TERMS OF PAYMENT


All prices on the site are to be understood as prices to the public and, therefore, inclusive of VAT.

Prices may vary without prior notice and the only correct price is to be understood as the one indicated at the time of order confirmation.

On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to notification and acceptance by the customer, failing which the order will be considered cancelled.


In cases of purchase of goods with "credit card" payment methods, together with the conclusion of the online transaction, the reference bank will authorize only the commitment of the amount relating to the purchase made. The amount relating to the delivered goods, even partially, will actually be charged to the customer's credit card only upon delivery of the ordered material to the courier.


For further information or to receive support, you can contact the seller directly or the Customer Support team at no. telephone at the indicated times, the cost of the call is 12 cents per minute from a landline and varies depending on the operator from a mobile phone.


PayPal

The payment of the products purchased on the Site can be made through the PayPal circuit, at the end of the order the Customer is directed to the PayPal login page. The total amount relating to the order is debited from the PayPal account upon confirmation of the order.


Stripe

Stripe is a safe and simple system that allows us to offer our customers the option of paying with the most used credit cards.

You don't need to have a Stripe account to buy.

For the user who will have to make the purchase, nothing changes compared to similar services, such as PayPal for example. When making the payment you will simply have to use the preferred method supported by the site.

Is Stripe a secure payment method?

Stripe implies the PCI standard for which it has been Level 1 certified. This standard is also guaranteed to the company that uses the service thanks to the native STRIPE.JS library. In fact, through this feature, the online shop will not be able to manage the sensitive data of the cards, which will be transferred to the secure Stripe server without intermediate 'steps'.


Cash on delivery (if provided)

Payment for products purchased on the Site can be made by cash on delivery, paying the courier on delivery.

This method provides for a commission of 2% on the total order with a minimum of € 3.00 including VAT.

Payment by cash on delivery can be made in cash and will be available as a payment method only for orders up to € 1900.00 including VAT.


Bank transfer

Payment for products purchased on the Site can be made by advance bank transfer.

The order will be processed upon receipt of proof of payment through the transfer accountant.

Otherwise CASARECCI DI CALABRIA will wait for the bank transfer to enter the bank account indicated.


The shipment of the goods takes place only after the acceptance of the order and the receipt of the credit.

In case of cancellation of the order, both by the customer and in case of non-acceptance of the same by the seller, the same will be canceled and the amount committed will be released (the release times depend exclusively on the banking system ). Once the transaction has been canceled, the seller cannot be held responsible for any damages deriving from the release of the amount committed by the banking system.



IV. DELIVERY METHODS


For each order placed, the seller issues a sales document for the material shipped. For the issuance of the invoice, the information provided by the customer at the time of the order is valid. The customer can request a copy of the invoice or tax receipt within three months of its issue.


Delivery costs are charged to the customer and are indicated when placing the order.

No responsibility can be attributed to the seller in the event of a delay in the order or in the delivery of the order. Upon delivery, the customer is required to check:

- that the packaging is intact, neither damaged nor wet, or otherwise altered;

- that the number of packages corresponds to what is indicated in the transport document.


Any damage to the product or to the packaging or the non-correspondence of the indications must be immediately reported to the courier by putting a WRITTEN CONTROL RESERVE on the courier's proof of delivery. Once the courier's document has been signed, the customer will not be able to make any objection regarding the external characteristics of what has been delivered.

In the event of failure to collect the material in storage at the courier's warehouses within 5 working days due to repeated inability to deliver to the address indicated by the customer when placing the order, the order will be cancelled.


APPLICABLE LAW


The sales contract between the customer and the seller is understood to be concluded in Italy and governed by Italian law. Unless otherwise established, the relevant Italian law applies.

For the resolution of civil and criminal disputes deriving from the conclusion of this remote sales contract, if the customer is a consumer, i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order, a VAT number reference, the territorial jurisdiction is that of the reference court of your municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's headquarters


INFORMATION ON THE PROCESSING OF PERSONAL DATA


SUBJECT: disclosure and request for consent pursuant to and by effect of articles 13, 23 and 26 of Legislative Decree 6/30/2003 n. 196, concerning the protection of the treatment of personal data.


The seller informs you pursuant to and by effect of art. 13 of Legislative Decree 196/2003 that:


the aforementioned Legislative Decree provides for a series of obligations for those who carry out "processing" (i.e. collection, recording, processing, storage, communication, dissemination, etc.) of personal data referring to other subjects, prescribing the duty to inform interested parties on the rights that the law recognizes them and on the characteristics of data processing;


the processing of your personal data that will be requested from you and that will be communicated to us by you will be carried out on the Seller's premises in compliance with the principles of necessity and pertinence with the use of procedures, including computerized ones, for legal and fiscal obligations for the execution of the contractual obligations;


the data controller is the seller. The person responsible for data processing is domiciled for the purposes of the law in the headquarters of the same company. On the occasion of such treatments, the owner and the relative persons in charge can become aware of the data which will be treated in compliance with the obligations deriving from the privacy regulations and according to principles of correctness;


the processing will take place with manual and automated systems designed to store, manage and transmit the data, with logic strictly related to the purposes of the processing, on the basis of the data in our possession and with your commitment to promptly notify us of any corrections, additions and/or or updates;


excluding communications and disclosures made in execution of legal and contractual obligations, the data provided to the writer will be used only for legal obligations;


the nature of the provision is to be understood as strictly necessary in relation to the purpose of the aforementioned treatments. Your provision of the aforementioned data is essential for the exact performance of the activities listed above;


any refusal will make it impossible to correctly fulfill contractual and legal obligations, compromising the continuation of the relationship established between the parties;


at any time you can exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular of:

- know the existence or not of personal data concerning you and their communication in an intelligible form;

- be informed about the owner, about the purposes and methods of the treatment and about the eventual manager, about the subjects or categories of subjects to whom the personal data may be communicated;

- obtain the updating, rectification or integration of data;

- obtain the cancellation, transformation into anonymous form or blocking of the same;

- oppose the processing of data for legitimate reasons, subject to the limits established by law;

- oppose the sending of advertising material or for carrying out market research or commercial communication.


The complete text of the art. 7 of Legislative Decree 196/2003 relating to the rights of the interested party is available on the website of the Guarantor www.garanteprivacy.it.

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